Policies & Term
Refund Policy
Our Commitment to Your Satisfaction
At Nuhaas, we are dedicated to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free refund process.
Eligibility for Refunds
- Items must be returned within 30 days of purchase.
- Products must be unworn, unwashed, and in their original condition with all tags attached.
- Sale items are non-refundable.
- To initiate a refund, please contact our customer service team at [email address].
Refund Process
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days to your original method of payment.
- Shipping costs are non-refundable.
Exchanges
- If you wish to exchange an item, please follow the same steps as the refund process and specify the desired product for exchange.
Privacy Policy
Protecting Your Privacy
Nuhaas is committed to safeguarding your personal information. We respect your privacy and take the protection of your data seriously.
Information Collection
- We collect information you provide when you create an account, place an order, or subscribe to our newsletter.
- Information may include your name, email address, mailing address, phone number, and payment details.
Use of Information
- To process and fulfill your orders.
- To communicate with you regarding your order status and customer service inquiries.
- To send you promotional offers and updates, if you have opted in.
Data Security
- We implement a variety of security measures to maintain the safety of your personal information.
- Your payment information is encrypted and transmitted securely.
Third-Party Disclosure
- We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services.
Cookies
- We use cookies to enhance your shopping experience. You can choose to disable cookies through your browser settings.
Shipping Policy
Reliable and Prompt Delivery
Nuhaas strives to ensure your order reaches you in a timely and efficient manner.
Shipping Rates and Times
- We offer standard and express shipping options.
- Shipping costs and delivery times vary based on your location and selected shipping method. Detailed information is provided at checkout.
Order Processing
- Orders are processed within 1-2 business days.
- You will receive a confirmation email with tracking information once your order is shipped.
International Shipping
- We ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Lost or Damaged Items
- If your order is lost or arrives damaged, please contact our customer service team immediately for assistance.
Terms of Service
Welcome to Nuhaas
By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.
Use of Site
- You must be at least 18 years old to use this site.
- You agree to use our site only for lawful purposes.
Intellectual Property
- All content on this site, including text, graphics, logos, and images, is the property of Nuhaas and protected by copyright laws.
Product Descriptions
- We strive to provide accurate product descriptions. However, we do not warrant that product descriptions or other content is error-free.
Limitation of Liability
- Nuhaas is not liable for any damages arising from the use of our site or products.
Changes to Terms
- We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of the new terms.
Refund Policy
Our Commitment to Your Satisfaction
At Nuhaas, we are dedicated to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free refund process.
Eligibility for Refunds
- Items must be returned within 30 days of purchase.
- Products must be unworn, unwashed, and in their original condition with all tags attached.
- Sale items are non-refundable.
- To initiate a refund, please contact our customer service team at [email address].
Refund Process
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days to your original method of payment.
- Shipping costs are non-refundable.
Exchanges
- If you wish to exchange an item, please follow the same steps as the refund process and specify the desired product for exchange.